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Polycom Soundstation
(Speaker Phone)


To use the Polycom Speakerphone Conference Call Feature

  • Press On/Off to turn SoundStation on
  • Dial "9" to get an outside line
  • Dial the appropriate IVC phone/fax number

View a list of fax, phone and video help desk numbers.

To answer a call:
Press On/Off when you hear SoundStation's tone.

To adjust the speaker volume:
Press Vol to decrease or increase the sound level.

To control the microphone:
Press Mute to prevent the other party from hearing your conversation. The microphone (MUTE) status lights will change to blinking red.
Press again to resume two-way.

For more than two sites:

  1. Dial the number of the first site to be included in the conference.
  2. Press the FLASH key. You will hear three beeps followed by the dial tone; the first party is on hold.
  3. Dial the number of the next site. When the call is answered, you may talk privately with that site.
  4. Press the FLASH key again to include all the sites in the call.
  5. To add more sites (up to 6 including yourself) repeat steps 2-4.

If you make a mistake while dialing or receive a busy signal, press FLASH to return to the original caller.


Trouble Shooting:

Telephone doesn't ring:

  • adjust the ringer volume on the bottom of the SoundStation.

Short silences, echoes, or clipped speech:

  • don't move the SoundStation while it's in use,
  • keep hands away from the unit during calls,
  • keep paper, cups, etc. away from the unit.
  • at the beginning of the call, let someone at each location speak in turn for a few moments to enable SoundStation to adapt to the environment.

Muffled or "in a well" reception:

  • Speak closer to unit so the microphones can pick up your speech.

Excessive noise:

  • Noisy equipment near the microphones can be transmitted.