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Polycom IVC Operations

ACC Interactive Video Classrooms use Polycom H.323 or Internet Protocol based technology. The equipment is controlled by an AMX touch panel. The AMX touch panel provides an easy to use interface which controls all the equipment in the room. Instructors can learn enough to operate the system very quickly.

The room equipment is listed below. If you need more detailed operational information, see the individual equipment pages or schedule an IVC training session.

Basic Operations VCR/DVD Player   Fax
Monitors AMX Touch Panel Speakerphone
Cameras Computer Smartboard
Microphones Document Stand Camera Troubleshooting

The following is an overview guide to the operations of the Polycom IVCs.



Basic Operations

Touch the AMX Panel to view the screen. It may be in hibernation mode if it has been inactive for a period of time.

 Blank Screen

 

1. Select the "Monitor Power" icon in the upper corner of the screen

2. Select "All Monitors" icon to turn on all the monitors in the room.

For more information on the room monitors, click here.

Monitors

Prior to beginning your class, the Polycom system should already be connected to the remote (far) site. You will see the remote site displayed on the monitor. If you do not see the remote site, your facilitator will need to re-establish the connection. (Note: the Eastview Health Sciences IVC building has video projectors)

The right monitor is the Remote (far) monitor and the left is the Local (near) monitor.

 

 

Sony Plasma Monitors

sony monitors
Local, Near (left) or Remote, Far (right) site

Local Camera Icons

Select the appropriate camera for the type of media you want to project. Generally, you will want to select "Instructor" camera.

Click here for more information on the AMX Panel.

The order of the cameras are:
1. Student camera and Push-to-Talk microphones (instructor can also select a student microphone manually)
2. Instructor camera
3. Document camera
4. Desktop camera
5. Laptop camera (allows you to connect an external laptop).
6. VCR Player control or the VCR record controls
7. DVD Player Control
8. A/V Aux Control

Click here for more information on the AMX Touch Panel.

 

Student Camera Selection

Manual Student Microphone Selection Panel

Instructor Camera Icon

Document Camera Icon

DVD/VHS Player Icon

Microphones

Polycom Instructor Microphone
An instructor may want to mute the local microphone.

Student Push To Talk Microphones
The Student Push to Talk Microphones focuses on a student who first activates it. The microphone enables both sites to hear and see the student asking a question. It also helps to promote interactivity in the classroom.

A faculty member can set the student microphone settings on "Auto" or "Manual." If the student microphone icon on the AMX panel is set to "Auto" then the Push to Talk feature will work automatically. If, however an instructor would like to call on a specific student or focus on a specific portion of the classroom, he/she would select the "Manual" mode.

  • Select the Camera Control icon above the "Student Camera icon of the AMX panel (see AMX panel camera instructions above).
  • Select Student Microphone and "Manual" icon (if the microphone icon is set to "Auto" switch it to "Manual or vice versa).

Note: The Push to Talk feature only works if the microphone setting on the AMX panel is set to the "Auto" mode.


Instructor Microphone

Push to Talk Mircrophone
Student Push to Talk Microphone

   

VCR/DVD Player

Load any video tapes, CD's or DVDs that you will be using.

Note: if you attempt to access any of the media devices--DVD/VHS player--without loading a DVD or VHS tape, you will receive an error message and it may cause problems with the system.


AMX Touch Panel

The AMX panel controls all of the Polycom room operations. The majority of icons that an instructor needs is along the bottom third of the screen (Local Source icons)

  • Select the camera you want. (along bottom third portion of panel--Green section)
  • Adjust settings within that camera's dialog box.
  • Load appropriate media and select the touch screen icon for that media device.
  • To display something full screen, touch the small display window and it will change to full screen.

Computer

Click here for more information about the Dell computer.

To initiate any work on the Dell computer, move the mouse to view the desktop of your computer.

Select the Desktop icon from the bottom (green) panel. Your desktop computer will display on the local (near) classroom and the remote (far) site monitors.

You can access any program on the computer. You can also bring files that are on a zip disk, floppy, CD ROM etc. You can use the Desktop icon to display: PowerPoint presentations, Word documents, streaming and multi-media presentations, Excel spread sheets, ACC Intranet sites, Blackboard course management materials, Internet web sites, just to name a few.

Mouse

 

Document Stand Camera

The allows you to display overheads, magazine or newspaper materials, books, etc.

 Turning on the Document camera

1. Make sure the Document Camera has the correct settings for the type of material that you will be presenting (i.e. for transparencies you would want to use the base light, etc.).

2. In general, you should make sure that "Internal" has been selected from the Input Option Panel.

Click here for more information about the document camera.

 Lamp button

 

 

 

Internal button

 

 

Fax

IVC fax machines enable sites to share documents, to quickly send exercises, assignments, and exams among sites. For a listing of the fax numbers for each of the Interactive Video Classroom, click here.

Speakerphone

The Polycom Soundstation Speakerphone is phone designed to accommodate teleconferences and large groups of people. This phone can also work as a back up audio source if an IVC IP connection is lost.

  • Press On/Off
  • Dial 9 and the number you wish to call

Smartboard

To operate the Smartboard, you need to:

1.Select the whiteboard icon from your desktop (the icon with the white square with the red "S" on it).

2. Select the "Desktop Computer " icon from the AMX Touch Panel.

3. Write on the white board. The text should be visible on the desktop and the overhead projectors. Any text written on the whiteboard will be displayed.

4. After erasing the writing on the board, it is necessary to clear it from computer memory. This "wipes the slate clean" and allows you to write additional material. Push the "clear" button to clear the writing out of memory.

 

 

Some whiteboard units will have a "Start/Clear Screen" button similar to the one shown to the right.

 

Samples of the Smartboard drop down dialog box and the Smartboard screen on the desktop are pictured to the right.

For a more detailed description of the features and functions of the Smartboard system, visit Smarttech at http://smarttech.com

 


Smartboard Clear Button

Troubleshooting

If the connection is lost during your class, you can get audio to the remote site by calling it with the Polycom Speaker phone.

(Note: it is recommended that you also provide a copy of your PowerPoint slides to the facilitator at the remote site.)