The QM Process at ACC

Pre-requisites for participation in QM

  • Successfully complete the Distance Learning Instruction Series and certified to teach a distance learning course at ACC.

NOTE: For those interested in becoming peer reviewers, after successful completion of the APPQMR training, contact the ACC QM Coordinator, Kathleen Serra @ (512) 223 7376 or email @ for more information on becoming a peer reviewer or QM certified facilitator.

Step ONE: Initial QM Review

Initial QM Review is done by an instructional designer immediately following a course design on which an instructional designer and faculty collaborated. The course is based on the QM Rubric located in the QM Course Review Management System (CRMS). The CRMS is a secure, automated, online tool used by QM subscribing institutions to manage official and internal course reviews. It is based on the QM Rubric(s) associated with the institution’s membership and is used to evaluate or certify the design of online and blended courses.

  1. Access
  2. Select “Need an Account” to create a MY QM account.
  3. Once you complete step two, you will receive an email confirming the creation of your My QM account.
  4. Follow the instructions, login to My QM. Your username is your email address.
  5. Once you log in, select the Higher Education tab at the top of the page.
  6. Select “Start a Self-Review” link.
  7. Enter a title for your course review. For example, you can use your course name, course number and the date of your review.
  8. Using the form, conduct a review of your course. You can save the form at any time. To save, select the Save Self Review button.
  9. Revise your course based on your self-assessment or feedback provided by instructional designer.

Step TWO: Internal QM Review

Once the instructor completes Initial QM review, the second level of review will occur. The Internal QM Review is a peer-review process. Here the course will be reviewed by a team of three reviewers made up of faculty appointed by the appropriate department chair and an instructional designer. Faculty can become peer reviewers by completing the QM Peer Reviewer certification course.

  1. Once an online or hybrid course is ready for review, the faculty completes and submits the online version of QM Course Worksheet . The instructional designer or department chair designate will review the worksheet and approve it if complete. The Course Worksheet provides a place for the faculty to communicate with the instructional designer or review team to inform their review.
  2. The faculty will receive an email from the instructional designer via the QM Course Review Management Systems when the internal course review is complete.
  3. Courses that successfully complete the review process by meeting all 43 standards, earn at least 84/99 points (85%) on the QM Rubric, and receive full recommendations by all three peer reviewers are unconditionally approved for delivery. Courses not meeting the 85% threshold will continue to be improved until they meet.
  4. The instructional designer will provide instructions to be used by faculty to complete the Review Outcome Response Form, indicating their acceptance of the review results, as soon as possible. The review will not be completed and closed until this form is complete and submitted.

Step THREE: Official QM Review

This review is optional but highly encouraged. Instructors interested in official QM certification may submit their courses for review by the Texas QM Consortium after they have been taught for 2 semesters. The official QM review is comprised of a three member team (subject matter expert, internal reviewer, and external reviewer). Once a course meets QM Rubric Standards at the 85% threshold or better and meets all essential standards it is awarded with a QM Certification Mark. QM Certification Mark demonstrates faculty commitment to quality and continuous improvement.

The following can help determine if a course is ready to be submitted for review:

  • The faculty had time to review the Quality Matters Rubric and make modifications before the review. Faculty that are prepared for a Quality Matters review have better outcomes and get more out of the review process. Faculty have access to the Self Review Tool in the Course Review Management System (CRMS), which allows a user to conduct a review of his/her own course.
  • The measurable course-level objectives are specified and there are measurable module/unit objectives for each of the course modules/units. The lack of course-level objectives and module/unit-level objectives is among the most frequently missed standards.
  • If the course uses email in any part of the instruction, this information has been made available to the review team. Examples of such email exchanges should be provided to the review team during its review of the course.
  • All course activities, including all audio-visual components, are available to the review team. Sometimes instructors make assignments "not available" after a specified "due date." All such assignments will need to be available to the review team.
  • All assessment tools are available for review by the team. The review team will need to be able to access quizzes, exams, and tests, and it would be beneficial to the review team to also have access to the grade book as it is set-up for the "student view."
  • The review team see and experience the course as a student would.

More information?

Faculty interested should contact the Office of Distance and Alternative Learning at or QM Coordinators.

Distance & Alternative Education