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Distance Learning Student Resources
Refer to the ACC website for a comprehensive list of student resources.
- Students may purchase textbooks, software, and other instructional supplies online from the ACC Bookstore. Textbooks for DL courses with on-campus orientations may also be purchased at the campus bookstore where the orientation is held, or at the Rio Grande Bookstore for DL courses with online orientations.
- Most DL students, including online (PCM) students, use the Academic Testing Centers to fulfill course examination requirements. Testing Centers are located at all full-time ACC campuses, and at the Fredericksburg, Round Rock, and San Marcos ACC Centers. Students must present an ACC Student ID card in order to use the Testing Centers; refer to the website for detailed procedures and hours of operation.
- : DL students who live outside the ACC service area and cannot travel to an ACC campus may be able to complete testing requirements through the Distance Testing Program with instructor pre-approval. Instructors do have the right to refuse Distance Testing requests, so it is strongly recommended that students obtain permission prior to registering. It is the student's responsibility to locate an official testing facility to proctor the exams. Refer to the Distance Testing Procedure for complete details.
- DL students have access to computing resources on-campus to complete course assignments, write papers, conduct research, use specialized course software, search the Internet, and communicate with their professors and classmates via web email.
- ACC Learning Labs provide one-on-one and group tutoring, as well as tutor-lead study groups in a variety of subject areas. Labs are located at all full-time ACC campuses, as well as at the Round Rock Higher Education Center.
- : Online tutoring is available for a number of subjects, including Grammar, Mathematics, Accounting, Spanish, and Economics. SMARTHINKING also offers an Online Writing Lab (OWL) to assist students with writing essays and papers in many disciplines. If you are interested in using SMARTHINKING, email Distance Learning for account information. (Free service is limited to 15 hours a semester, and is only available to ACC students currently enrolled in DL courses. Students must provide their full name and 7-digit ACC ID number to receive the SMARTHINKING account instructions.)
- Distance Learning students have online access to Library resources and services, in addition to on-campus services. Reference help, document delivery of articles and books, article databases, live chat, and more are all accessible online. DL students may also email ACC Library Distance Services or call 223.3066 for assistance.
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Refer to the ACC Student Handbook for academic guidelines, policies, and procedures.
College Polices & Procedures
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- Academic Programs
- Course Descriptions
- Degree Plans
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- Attendance
- Adding, Dropping, Withdrawing Courses
- Course Load Guidelines
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- Academic Integrity
- Prohibited Acts
- Dealing with Suspected Violations
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Students must present an ACC Student ID Card to use campus services such as Libraries, Testing Centers, and Computer Labs. Students can visit an Admissions & Records Office one day after registering to have the photo ID card made. Students must present a valid state or federally issued photo ID, such as a Driver's License, to receive their ACC Student ID card.
ACC faculty evaluations are conducted each fall. Feedback received from the evaluations is vital to the success of the program; it is shared with instructional departments, and used to improve DL courses to better meet student needs. DL Faculty Evaluation Tutorial: During the evaluation period, DL students login to ACC Online Services and choose "Distance Learning Faculty Evaluation" from the menu. After selecting the current term, a listing of the student's DL courses will be displayed, along with the faculty names teaching the courses. The student selects each course/faculty member, completes the evaluation, and submits it. (Once an evaluation has been submitted, the student is no longer able to evaluate that course and instructor. Students will not be able to use the online evaluation once they have received a final grade for the course.)
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Visit the Student Support & Success Systems website for detailed information about the support services available for ACC students.
Student Support & Success Systems
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Admissions & Records assists students with applying to the college, determining residency status, updating student records (addresses, name changes, etc.), registering for classes, changing schedules, requesting official ACC transcripts, verifying enrollment, and obtaining an ACC Student ID card.
Academic advisors and counselors assist students in evaluating assessment results, understanding placement policies, selecting classes, and developing an educational plan and transfer goals.
(NEW) DL Counselor: ACC also offers counseling services to address the unique needs of DL students, help them select appropriate courses, decide on reasonable course loads, and answer other Student Services questions regarding online and distance education. Email the DL Counselor or call 223.8187.
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Hours & Locations
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This interactive checklist will help you see if your technical skills and experience meet the needs of distance education courses at ACC. The assessment tool will show you skills areas where you may need some help, others where you're ready to go, or some where a quick review will get you up to speed. Links to free online tutorials in the various skills areas of the checklist are provided.
- The ACCeID provides students with one ID and password to access most online ACC applications including Blackboard, Library Services, ACC Online Services, and Wireless access. Refer to the website for instructions on how to activate an ACCeID account and manage your password, as well as FAQs and contact information for assistance.
- Students can use ACC Online Services to check schedules, register and drop classes, make tuition payments, check Financial Aid status, view grades and unofficial transcripts, refer to academic counseling plans, and evaluate DL course instructors.
- Blackboard is a course management system used to supplement the delivery of many of ACC's DL and on-campus courses. (Not every Distance Learning instructor uses Blackboard. To find out if your course is taught using Blackboard, complete your mandatory DL Course Orientation—Blackboard information will be provided if applicable to your DL class.)
Additional support information and FAQs are available on the Blackboard Support website.
- Information about support for course-specific instructional applications and software packages used by students and faculty in ACC Computer Labs to complete course assignments, tutoring modules, or to supplement instruction.
- Instructional Television (ITV) courses are conducted using a series of pre-recorded video telecourse programs, which may be viewed in a variety of ways. Most programs are broadcast locally on cable television. Videotapes for all telecourse programs are available to be viewed on campus in the Media Centers, and most video programs can be rented for the semester from a telecourse distribution company not affiliated with ACC. Some telecourses have been streamed, and are available to be viewed online from any computer with an Internet connection.
- Technical specifications for optimizing website functionality, including recommended modem connection speed and screen resolution settings, links to browser support, and multimedia plugins.
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