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Distance Learning Student Resources

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Additional Resources:

ACC Learning Resources

Note: Refer to the ACC website for a comprehensive list of student resources.

Bookstore

Students may purchase textbooks, software, and other instructional supplies online from the ACC Bookstore. Textbooks for DL courses with on-campus orientations may also be purchased at the campus bookstore where the orientation is held, or at the Rio Grande Bookstore for DL courses with online orientations.

Computer Labs

DL students have access to computing resources on-campus to complete course assignments, write papers, conduct research, use specialized course software, search the Internet, and communicate with their professors and classmates.

Library

DL students have online access to Library resources and services, in addition to on-campus services. Reference help, document delivery of articles and books, article databases, live chat, and more are all accessible online. Students may also for assistance.

Testing Centers

Most DL students, including online (PCM) students, use the Academic Testing Centers to fulfill course examination requirements. Testing Centers are located at all full-time ACC campuses, and at the Fredericksburg, Round Rock, and San Marcos ACC Centers.

Distance Testing Program

Students who live outside the Austin area may be able to have their exams proctored at another location through the Distance Testing program. Instructor pre-approval is required. Students are encouraged to discuss testing options with the instructor prior to registering for the class.

Tutoring & Learning Labs

ACC Learning Labs provide one-on-one and group tutoring, as well as tutor-lead study groups in a variety of subject areas. Labs are located at all full-time ACC campuses, as well as at the Round Rock Higher Education Center.

SMARTHINKING: (Online Tutoring) Students can connect with a tutor and receive live assistance 24 hours a day (15 free hours per semester). Interested students should contact the Learning Labs for account Username/Password and login instructions. Please note: Students must provide their full name, as it appears on file with the ACC Admissions & Records Office, and their 7-digit ACC ID number.

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College Polices & Procedures

Refer to the ACC Student Handbook for academic guidelines, policies, and procedures.

ACC Polices & Procedures

ACC Student ID Cards

Students must present an ACC Student ID Card to use the Libraries, Testing Centers, and Computer Labs. Students can come to any campus Admissions & Records Office one business day after registering for classes to have a photo ID card issued. Students must present a valid state or federally issued photo ID, such as a Driver's License, to receive their permanent ACC Student ID card.

Student Evaluation of Faculty

ACC faculty evaluations are conducted each fall. Feedback received from the evaluations is vital to the success of the program; it is shared with instructional departments, and used to improve DL courses to better meet student needs.
During the evaluation period, DL students login to ACC Online Services and choose "Distance Learning Faculty Evaluation" from the menu. After selecting the current term, a list of the student's DL courses will be displayed, along with the faculty names teaching the courses. The student selects each course/faculty member, completes the evaluation, and submits it. Refer to the DL Faculty Evaluation Tutorial for additional information. Note: Once an evaluation has been submitted, the student is no longer able to evaluate that course and instructor. Students will not be able to use the online evaluation once they have received a final grade for the course.

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Student Services

Visit the Student Support & Success Systems website for detailed information about the support services available for ACC students.

Other Student Services

Hours & Locations

Admissions & Records Office

Admissions & Records assists students with applying to the college, determining residency status, updating student records (addresses, name changes, etc.), registering for classes, changing schedules, requesting official ACC transcripts, verifying enrollment, and obtaining a Student ID card.

Advising & Counseling Office

Academic advisors and counselors assist students in evaluating assessment results, understanding placement policies, selecting classes, and developing an educational plan and transfer goals.
ACC also offers counseling services to address the unique needs of DL students, help them select appropriate courses, decide on reasonable course loads, and answer other Student Services questions regarding online and distance education. or call (512) 223.8187.

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Technology Support

DL 101: Technical Skills Checklist

This interactive checklist will help you see if your technical skills and experience meet the needs of distance education courses at ACC. The assessment tool will show you skills areas where you may need some help, others where you're ready to go, or some where a quick review will get you up to speed. Links to free online tutorials in the various skills areas of the checklist are provided.

ACCeID

The ACCeID provides students with one ID and password to access most online ACC applications including Blackboard, Library Services, ACC Online Services, and Wireless access. Refer to the website for instructions on how to activate an ACCeID account and manage your password, as well as FAQs and contact information for assistance.

ACC Online Services

Students can use ACC Online Services to check schedules, register and drop classes, make tuition payments, check Financial Aid status, view grades and unofficial transcripts, refer to academic counseling plans, and evaluate DL course instructors.

Blackboard Support

Blackboard is a course management system used to supplement the delivery of many of ACC's DL and on-campus courses. Not every Distance Learning instructor uses Blackboard. To find out if your course is taught using Blackboard, complete your mandatory DL Course Orientation—Blackboard information will be provided if applicable to your class.

Instructional Applications Support

Information about support for course-specific instructional applications and software packages used by students and faculty in ACC Computer Labs to complete course assignments, tutoring modules, or to supplement instruction.

ITV Viewing Information

Instructional Television courses are conducted using a series of pre-recorded video telecourse programs, which may be viewed in a variety of ways. Most programs are broadcast locally on cable television. Videotapes for all telecourse programs are available to be viewed on campus in the Media Centers, and most video programs can be rented for the semester from a telecourse distribution company not affiliated with ACC. Some telecourses have been streamed, and are available to be viewed online from any computer with an Internet connection.

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